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HERE TO HELP
Have a question? You may find an answer here.
But you can also contact us:
Customer Services
Call Us: 682-247-6179
Mon-Fri: 8:00 am - 12:00 pm cst
Sat: 10:00 am - 12:00 pm
Sun: 10:00 am - 12:00 pm
SHIPPING
Free shipping on all orders of $125 or more for eligible items. Standard shipping (5-8 days) Priority shipping (3-5 days) Express shipping (1-2 days). Preorders may take up to 3-4 weeks to ship & deliver.
PAYMENTS
Accepts the following payment methods:
Credit Card: Visa, MasterCard, Chime, American Express, Apple Pay, Shop Pay Installments. The total will be charged to your card when the order is shipped. We do not process or accept cash app payments or cards.
PayPal: Shop easily online without having to enter your credit card details on the website.
RETURN POLICY
You can return an item purchased on twelveninetysix within 14 days of the delivery date. Please contact us first to start your return process.