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YOU MAY NEED HELP
Have a question? You may find an answer here.
Feel free to also contact us:
Customer Services
Text Us: 682-247-6179
Mon-Fri: 8:00 am - 12:00 pm
Sat: 10:00 am - 12:00 pm
Sun: 10:00 am - 12:00 pm
SHIPPING
Free shipping on all orders of $125 or more for eligible items. Standard shipping (5-8 days) Priority shipping (3-5 days) Express shipping (1-2 days). Preorders may take up to 3-4 weeks to ship & deliver.
PAYMENTS
Accepts the following payment methods:
Credit Card: Visa, MasterCard, Chime, American Express, Apple Pay, Shop Pay Installments. The total will be charged to your card when the order is shipped. We do not process or accept cash app payments or cards.
PayPal: Shop easily online without having to enter your credit card details on the website.
RETURN POLICY
You can return an item purchased on twelveninetysix within 7 days after the delivery date. Please contact us first to start your return process.