Return Policy

RETURNS
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DUE TO COVID 19
PLEASE NO RETURNS OR EXCHANGES DURING THIS TIME. 
INSTEAD, WE CAN OFFER YOU A DISCOUNT CODE TO USE TOWARDS YOUR NEXT PURCHASE. 
Our policy is 20 days.
If 20 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging or similar.
To complete your return, we require your tracking number to confirm your item and purchase. 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Return Label
To return your product, please mail your product to :
Name : Twelve Ninetysix
12672 Limonite Ave 
STE 3E #773 
Eastvale , CA. 92880
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable if you receive a refund.